Terms of use

Acceptance

By accessing this website or commissioning an engagement, you agree to these terms. If you do not agree, do not use the site or request work.

Services described on this site

Descriptions of audits, reviews, studies, and briefings are informational. A separate statement of work or proposal confirms scope, fees, timelines, and deliverables for any paid engagement.

No professional guarantee of commercial outcomes

Analysis findings support decisions; they do not guarantee retention, revenue, conversion, or regulatory outcomes. You remain responsible for decisions taken after a readout.

Intellectual property

Website content, including text and design, belongs to Switch Vertex Grid unless otherwise noted. Engagement deliverables are licensed for your internal business use as stated in the statement of work. You may not republish our methods materials as your own public product without written permission.

Acceptable use

You may not misuse the site, attempt to disrupt it, scrape it aggressively, or submit false contact information for abusive purposes.

Liability

To the fullest extent permitted by Malaysian law, Switch Vertex Grid is not liable for indirect, incidental, or consequential losses arising from site use or from decisions made after receiving analysis. Our aggregate liability for a paid engagement is limited to the fees paid for that engagement unless a written agreement states otherwise.

Governing law

These terms are governed by the laws of Malaysia. Courts in Kuala Lumpur have exclusive jurisdiction over disputes arising from these terms or related engagements, subject to any mandatory consumer protections that apply.

Changes

We may update these terms by posting a revised version on this page. Continued use of the site after changes constitutes acceptance of the revised terms.

Contact

Questions about these terms: info@switchvertexgrid.digital · +60320321933 · 36 Menara Maybank Jln Tun Perak,Kuala Lumpur,Wilayah Persekutuan,50050,Malaysia