Privacy notice
How Switch Vertex Grid collects, uses, and retains personal data when you visit this site or contact us.
Data controller
Switch Vertex Grid, 36 Menara Maybank Jln Tun Perak,Kuala Lumpur,Wilayah Persekutuan,50050,Malaysia, is the controller for personal data collected through switchvertexgrid.digital and related enquiry channels. Contact: info@switchvertexgrid.digital, +60320321933.
Data we collect
- Contact details you submit (name, email, message content, engagement preference, preferred call window).
- Technical data such as browser type, approximate region, and pages viewed when analytics cookies are accepted.
- Correspondence related to scoping and delivering engagements.
Purposes
We use personal data to respond to enquiries, prepare proposals, deliver contracted analysis work, improve the website when analytics are enabled, and meet legal record-keeping duties.
Legal bases
Depending on the context, we rely on your consent (for optional analytics cookies), steps prior to entering a contract, performance of a contract, and legitimate interests in operating a professional practice in Malaysia — balanced against your rights.
Retention
Enquiry messages are kept up to 24 months unless a longer period is needed for an active engagement or dispute. Contract and invoicing records are retained as required under Malaysian commercial practice, typically up to seven years. Analytics data, when enabled, is retained according to the tool settings described on the Cookies page.
Processors and sharing
We may use hosting, email, and analytics providers who process data on our instructions. We do not sell personal data. We may disclose information when required by law or to protect rights and safety.
International transfers
Some processors may store or process data outside Malaysia. Where that occurs, we take steps appropriate to the risk — such as contractual clauses and provider due diligence — so that personal data continues to receive a comparable level of protection.
Your rights
Subject to applicable Malaysian law, you may request access, correction, or deletion of personal data we hold about you, object to certain processing, or withdraw cookie consent. Contact us at info@switchvertexgrid.digital. You may also lodge a complaint with the relevant Malaysian authority where applicable.
Children
This site is aimed at business contacts. We do not knowingly collect personal data from children.
Updates
We may revise this notice and will post the updated version on this page.