Engagement

Account Migration Behaviour Study

When customers move from personal to business accounts, merge profiles, or transfer ownership — we document the friction and drop-off points.

Team collaborating around a table with laptops

Audience

Companies running account type migrations or inviting users into organisation workspaces.

What you receive

A journey narrative for migration paths plus a short list of friction points ranked by frequency.

Typical duration

Two to four weeks.

Pricing basis

Quoted from sample size and number of migration paths in scope.

Next step

Share how many account types and migration paths exist today.